Service and after-sales for your Jetour fleet
Wholesale buyers get the same after-sales machinery as retail customers: a partner network trained on high-voltage drivetrains, transferable warranty cover that survives resale, and a parts operation built for uptime.
Find a service partner near you
Enter a town, postcode or address — anywhere in Europe. We rank the network by straight-line distance from your location.
- Vergölst AachenBorchersstraße 10, 52072 Aachen
- Vergölst AlsfeldHersfelder Straße 79, 36304 Alsfeld
- Vergölst Aschaffenburg DammLange Straße 38-42, 63741 Aschaffenburg
- Vergölst Augsburg LechhausenZugspitzstraße 187, 86165 Augsburg
- Vergölst Bad BreisigAm Kesselberg 1, 53498 Bad Breisig
- Vergölst Bad DriburgDringenberger Straße 56, 33014 Bad Driburg
- Vergölst Bad KreuznachBosenheimer Straße 222, 55543 Bad Kreuznach
- Vergölst Bad NauheimSteinkopfstraße 3, 61231 Bad Nauheim
Place search via OpenStreetMap (Nominatim) — only when you press “Search”.
The partner workshops shown on the map are located in Germany. E-Protect warranty cover extends Europe-wide while travelling (see warranty). For service outside Germany, write to jetour@auto-china.com or call +49 89 62828864.
Service, warranty and parts in detail
After the purchase
At Auto China the relationship does not end when the car is handed over — that is where the real promise begins. A considered after-sales concept is what lets you drive your plug-in hybrid without worrying: today, tomorrow and for years.
That means a partner network trained on high-voltage systems, predictable maintenance costs, and someone to talk to who knows your vehicle.
E-Protect warranty
We stand behind every vehicle we import. E-Protect is our own warranty programme, going beyond statutory rights — on top of the 2-year manufacturer warranty with unlimited mileage.
Drivetrain & high-voltage components
Cover includes the core high-voltage components: the traction battery and its battery management system (BMS), the electric motors, and the power electronics with inverter and on-board charger.
Battery capacity guarantee
We guarantee that the net capacity of your battery (state of health) will not fall below 70 % during the warranty term. If it does, we step in — no ifs, no buts.
What we cover
In a warranty case we cover 100 % of labour costs. Material costs are covered in full up to 80,000 km and pro rata thereafter.
Transferable, and Europe-wide on trips
If you sell the car, E-Protect transfers to the new owner — real resale value. Cover applies across Germany and, while travelling, Europe-wide for up to six weeks.
Warranty by model
All three Jetour models are plug-in hybrids, so the warranty covers both worlds: the electric drivetrain and the combustion engine with its hybrid transmission.
Jetour T2 i-DM 2x2 & 4x4
43.24 kWh LiFePO₄ battery, i-DM drivetrain with a 1.5 l turbo and 3DHT transmission. Battery, BMS, e-motors and power electronics fall under high-voltage cover; the capacity guarantee applies to the traction battery.
Jetour G700
34.13 kWh LiFePO₄ battery, body-on-frame chassis, multi-motor hybrid system with DHT transmission. Alongside high-voltage cover, the mechanical assemblies of the all-wheel-drive system are protected.
The terms and durations that apply to your car are set out in your purchase contract. Ask us any time.
Service network: partnership with Vergölst
First-class vehicles deserve first-class service — close to where you live. That is why we work with Vergölst, one of Germany's most experienced service partners.
Over 450 workshops at more than 200 locations
Vergölst runs more than 450 specialist workshops at over 200 locations in Germany. Every site taking part in our partner programme is trained to service and repair electric vehicles and plug-in hybrids.
What the network does
Vehicle diagnostics, scheduled maintenance and inspections, tyre service and seasonal wheel changes — plus repairs on the brands Auto China distributes, with the knowledge and tools suited to Chinese electric and hybrid vehicles.
Why Vergölst?
Nearly a century in the automotive trade, combined with up-to-date expertise in electric mobility. That mix makes Vergölst the right partner.
Fast parts supply
Downtime is not an option. Our parts logistics are built for availability.
Our own parts warehouse in Germany
Common wear and replacement parts for every brand we distribute are available at short notice from our central warehouse — which keeps waiting times down.
Direct supply lines to the manufacturers
For specialist components we use established direct links to our manufacturing partners in China. Optimised logistics keep lead times short even for rarer parts.
Delivered straight to the workshop
Parts go directly to the partner location handling your car — no detours, no unnecessary delay.
Our promise
Choosing a Jetour from Auto China gets you more than a car: a complete package of quality, safety and service — backed by a partner network and a warranty that earns the name.
Questions about service or warranty? Our team is happy to advise you personally.
Talk to the fleet service desk
Multi-vehicle maintenance planning, warranty handling across a fleet, or bulk parts supply — our B2B team handles it directly.
All service locations
The complete partner network, alphabetically by city.
Service & warranty — frequent questions
Where can I have my Jetour serviced?
Through our partner network with Vergölst — use the search above to find the nearest location. The workshops are trained on electric and plug-in hybrid vehicles.
Does the warranty apply elsewhere in Europe?
The 2-year unlimited-mileage warranty applies to the vehicle. E-Protect cover applies across Germany and, while travelling, Europe-wide for up to six weeks. For service cases outside Germany, please contact us directly.
What happens if battery capacity degrades?
If net capacity (state of health) falls below 70 % during the warranty term, the E-Protect battery capacity guarantee applies.
How long does it take to source parts?
Common wear and replacement parts are held in our central warehouse in Germany and are available at short notice. For specialist parts we use direct links to the manufacturers in China.